Company commitment banner illustrating anti-slavery stance

Modern Slavery Statement

This Modern Slavery Statement sets out our commitment to preventing any form of slavery, servitude, forced or compulsory labour and human trafficking in our operations and supply chains. We adopt a zero-tolerance policy toward exploitation and abuse, and we require all colleagues, partners and suppliers to comply with both the letter and spirit of this anti-slavery and human trafficking commitment. Our approach to the modern slavery and human trafficking statement is proactive, transparent and continually improving.

We publish this modern slavery policy to make clear that business success must not be built on coercion or exploitation. Our leadership endorses a broad programme of risk assessment, staff training and supplier engagement. This anti-slavery statement is integrated into our procurement standards and contractual requirements. We expect the same standards from our suppliers and contractors and use contractual clauses to reinforce that expectation across all tiers of the supply chain.

Graphic representing supply chain risk assessment and definitions

Core Principles and Zero-Tolerance

Our firm maintains a zero-tolerance policy on slavery and human trafficking: any credible allegation is investigated and acted upon swiftly. We require immediate remedial action, which may include termination of contracts, reporting to appropriate authorities and support for affected individuals. These core principles underpin our modern slavery statement and the wider slavery and human trafficking policy that governs our global operations.

Supplier Audits and Due Diligence

We operate a risk-based supplier audit programme to verify compliance with this anti-slavery statement. Audits combine document reviews, remote assessments and on-site inspections where warranted. Suppliers are assessed on employment practices, recruitment fees, worker contracts, freedom of movement and transparency of labour supply chains. Non-compliance triggers corrective action plans and follow-up audits; persistent failure results in decisive commercial measures.

Inspection image depicting supplier audit and due diligence process

Reporting Channels and Whistleblowing

We provide multiple confidential reporting channels to enable workers, partners and third parties to raise concerns. Reports are treated seriously and investigated promptly. We protect whistleblowers and restrict retaliation. Our expectation is that any individual who becomes aware of exploitation or forced labour will use the available internal reporting channels so concerns can be addressed quickly and safely. Support measures for victims form part of our responsible response plan.

To encourage transparency we train procurement, HR and site teams to recognise signs of modern slavery and to escalate suspected instances. Training materials are tailored to roles and geographic risk profiles. We also require suppliers to provide evidence of their own training programmes and to demonstrate how they manage labour providers, subcontractors and recruitment agents in line with the modern slavery and human trafficking statement standards.

Monitoring, Performance and Continuous Improvement

We monitor performance against key indicators including audit outcomes, report volumes, corrective action completion rates and supplier engagement metrics. Our procurement and compliance teams review these indicators regularly and report to senior management. The modern slavery policy extends to regular supplier reviews, contractual compliance checks and sampling of high-risk production sites to verify adherence to our values and legal obligations.

Icon for reporting channels and whistleblower protections

Annual Review and Governance

An annual review of this modern slavery statement and our associated policies ensures they remain effective and aligned with evolving best practice. The review covers policy updates, audit findings, training effectiveness and any new or heightened risks identified in our supply chains. Findings are presented to the board and integrated into the corporate risk register, ensuring that our anti-slavery statement informs strategic decisions and resource allocation.

Symbol for governance, monitoring and annual review process

Commitment and Next Steps

We remain committed to preventing modern slavery and to strengthening our anti-slavery statement year on year. Our next steps include expanding supplier engagement, increasing audit coverage in high-risk regions, enhancing worker voice mechanisms and refining remediation pathways. By combining a robust zero-tolerance stance with practical supplier audits, clear reporting channels and a formal annual review, we aim to continually reduce the risk of exploitation within our operations and supply chains.

Crystalpalace Cleaners

A company-wide modern slavery statement detailing zero-tolerance, supplier audits, reporting channels and an annual review to prevent exploitation in operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

Smooth, seamless, and done right. I requested a clean move-in because the kitchen was pretty messy. On moving day, every area was spotless and smelled wonderful--making it easier to move in and start living there.

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K

Five-star service! Arrived promptly, two friendly men cleaned my carport to perfection. Now it looks brand new. Fair pricing, absolutely recommended.

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F

The cleaner made my sofa and rug look fabulous! He was friendly, quick, and super helpful. Highly appreciated!

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H

We're thrilled with how our carpets turned out. The technician was polite, professional, and took care to explain everything. Thank you, CleanersCrystalPalace, for such amazing service!

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L

Was referred by a friend for carpet cleaning contacts. I found the communication prompt, pricing transparent, and the cleaner punctual with a pre-arrival call. The service was efficient and polite.

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M

Every time Crystal Palace Cleaning Agency cleans my house, I'm impressed by their careful approach and commitment to delivering flawless results.

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D

I am thrilled with the service from Crystal Palace Cleaning Services. Their detailed cleaning left my house looking amazing. The team was so courteous, efficient, and meticulous.

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B

Fantastic service in every way. Punctual cleaner, very attentive and careful, and the customer support was impeccable.

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R

So pleased with the team's respect and attention to detail. All stains were removed and our house feels newly refreshed.

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D

CleanersCrystalPalace's cleaning made the moving process less daunting. Their thorough approach ensured my landlord had zero complaints, leading to a full deposit return.

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K

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